Family owned and serving our community for over 90 years

Service Charges


At the D. J. Robb Funeral Home & Cremation Centre Ltd. we want to help you understand what is known today as our Service Charges. To help you understand Funeral Costs we have prepared an outline of the categories that make up a funeral account. There are basically six sections that make up the total funeral service account (click the options below):

This fee represents items such as Funeral Directors and staff services, Administration and Documentation, Procurement, Documentation and Registration as required by provincial and municipal legislation, Embalming, Cosmetology, Dressing and Casketing of Remains, Direction of Funeral (Ontario Licensee) and or Funeral Director(s) and Assistants.

This fee represents items such as general use of the funeral home, equipment, permanent computerized record keeping, sheltering of remains and use of the preparation room, telecommunications equipment, parking facilities, as well as, use of the coffee lounge, the visitation suite, use of the chapel and equipment and or the arrangement and set-up of details and equipment for the use of a church service or place of worship, the use of our organist or our music system, and proof of death certificates. This fee also includes receiving, arranging/placement of all floral tributes as well as the administration and delivery of all memorial donations received at our office.

This fee represents items such as: the transfer of the remains from the local place of death, the subsequent transfer of the remains to the local crematorium or other locations, a general duty vehicle (used to obtain documents, permits, delivery of floral and memorial donations, coroner's consultation for cremation certificate, etc). On the day of the funeral service we normally provide (unless we are told differently) vehicles for the Clergy/Lead, Funeral Coach (Hearse).

Cash Disbursements are as they imply. To assist the families we serve, we will cover some third party expenses and place them on our account as a convenience for you.

Strict legislation ensures that these items are not marked up and only the exact "cost" is included on the funeral account. Typical cash disbursements might include:

  • Newspaper Notices
  • Clergy Honorarium
  • Organist Honorarium
  • Crematorium Expenses
  • Coroner's Cremation Certificate
  • Transportation charges: beyond local place of death or interment

This section is specific to the casket that a family selects. All of our caskets and merchandise are priced separately, meaning the price you see for the casket is for the casket alone. Some of the other types of merchandise you might find in this section of the funeral account are: burial vaults for caskets and urns, stationary items such as a register book, acknowledgement cards and memorial or prayer cards. Again, each is itemized based on your selection and a total is itemized under the "Casket & Merchandise Selections.

Harmonized Sales Tax (HST): Starting on July 1, 2010 our government has placed an additional 8% tax on funeral services, along with the original 5% as of 1990. This is known as the Harmonized Sales Tax (13%) or the Blended Sales Tax.

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We hope now that you will have a better understanding of what is involved regarding our service charges. If you should have any questions, comments or concerns, please have no hesitation in contacting us. For further information about detailed costs and specific options regarding our schedule of service charges, we invite you to visit or call the D. J. Robb Funeral Home & Cremation Centre Ltd. (Appointments are recommended 519-336-6042)

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